All the parts of the MX (member experience) that matter
Why user retention is more important than acquisition
How small changes in weakpoints can make big impacts
In the fiercely competitive world of fitness, where attracting new members demands significant effort (and cash spend!), retaining them becomes even more important.
In boutique fitness, your number one differentiator as a business is your member experience. You're not the cheapest (big box gym), you're not the most convenient (online), so you better be the best!
At FlipSwitch Apparel, we create on-demand, done-for-you online stores for your gym or studio.
Along with your own branded products, we provide curated marketing content and ongoing support
to help you grow a stronger business and healthier community.
